FAQs

Are your products all truly non-toxic?

Can I purchase an item from a past collection?

Yes! We go to great lengths to ensure that every ingredient we use is completely clean and non-toxic. We are Made Better™ Certified, and you can review our sustainability practices here.

As an artisanal, small-batch company, the collections we create each season are limited. Our Signature Rose Collection can always be purchased, but our seasonal collections will rotate in and out.  

Do you use essential oils for your scents?

How should I best care for my candles?

We actually have found through our rigorous testing essential oils to be inferior scent carriers. So we ultimately use clean fragrance blends that have some essential oils in them, but we prefer a more effective and superior quality. 

We recommend always trimming the wick, and storing in a room-temperature environment. 

Do you offer a vessel return/exchange?

Do you use botanicals in the actual candles?

We’re working on it! But in the meantime, our vessels can always be reused around your home as beautiful vases or containers. 

For fire safety reasons, when we use botanicals (rose petals, juniper sprigs, etc.), we use them in the candle vessels and not in the candle itself. This also ensures optimal burning. 

Do you take returns if I’m unhappy with my purchase?

Why are your candles so much more expensive than those at the big box stores?

We hope you absolutely love your purchase, but if that is not the case we invite you to reach out to us! We will do our best to make it right! 

We totally understand this question! Big box store’s candles are certainly affordable and convenient, however, when you invest in ours you’re receiving a sustainably made product with completely non-toxic ingredients, that’s tested for optimal burn time.

What does ‘optimal burn time’ mean?

We test each of our candles rigorously, and create formulas that allow the candle to burn safely and evenly (optimal flames, no tunneling) and for as long as possible. Not all candles burn the same, but rest assured that we have confirmed the ideal burn for every candle we offer. Our larger candles have a 75+ hour burn time. We recommend keeping burns to no more than four hours to maximize burn time.